Anonymous wrote on 09-22-2011

Complete Cashgrab

This business is absolutely disgraceful. Staff is constantly trying to rearrange their schedules to fit in more clients. It is not uncommon for them to shift your appointment to an inconvenient time for you so they can bring in more clients. They will also purposely use low settings on their electrolysis machine in order to make your return more frequently. I was assured that my treatments would be nearly complete after two months but after several months of treatments and many hundreds of dollars spent, I saw virtually no results. I once had my appointment cut short so that they could fit someone else in, meaning I had to come back the next day for another session at double the price. Electrolysis here is also EXTREMELY painful. Knowing this, the staff offers a numbing cream that can be applied prior to your treatment at a ridiculously high price. This is on top of the price of each treatment. They will never accept any other form of payment besides cash (a way of avoiding taxes). You will be instructed to exit the building, walk several blocks to the nearest bank, withdraw money, and then return to make your payment. They also never offer long time customers any bonuses or incentives. Rates remain the same and you are given no preferential treatment with regards to appointment times. During my time with them, their rates actually increased. Instead of honoring the agreed price, they demanded more money from me after months of loyalty. Do yourself a favor. Save money, save yourself the extreme pain that is electrolysis, and find an alternative means to remove unwanted hair. These people are unprofessional and are only after your hard earned dollars. Their goal is to prolong your treatment time in order to take as much from you as possible.