Sarah wrote on 11-22-2014

Beware of this clinic

I have been going to Dr Wong for several years and she is a nice a capable doctor. But somehow the desk staff are running the show and deliberately mistreat the patients . I thought once Kat was gone things may get better but the new person and other staff are the worst. If myself or son are sick you can forget about getting in, they tell you to go to the hospital. They have called me a couple of times to come in after my son had some tests and I was so worried I asked them just to ask the doctor about it and they rudely refuse and make you wait. But when I went in the doctor said she had told them to let me know it was only a regular follow up. I was so worried that I came down with a flu and missed a month of work. All because they seem to enjoy other peoples upset even when it involves their children. When I'm sitting in the waiting room they are complaining about the patients. I doubt the doctors have an idea this goes on because they all seem kind and caring. But I'm sure if not for the doctor shortage people would be going elsewhere due to in incompetence and inhumane way the desk staff treat the patients.